How to Choose a Property Manager for Your HOA
Updated: Sep 22
Looking for a property manager for your HOA or considering a change from your current provider can be a scary proposition. You want to make sure you are getting the best service available. Because property managers are such an important part of community’s management in a HOA you may be feeling a little overwhelmed.
Do not be intimidated. Just keep reading this article. In it, we have given you the tips you need to pick the best property manager for your HOA.
What to look for in a property manager
As you are considering and interviewing potential property managers, make sure they have these five traits.
Experience. Experience is essential in any property manager for your HOA. How do you know if a property manager and property management company is experienced? You should research the number of years they have been in the business. Just because someone has been in the business a long time does not mean that they are right for your HOA. However, when a property manager has a lot of years of experience, then you know that they have put the time and effort into growing their career.
Expertise. Once you know how experienced a property manager is, it is time to discuss their expertise. As already mentioned, just because someone is experienced does not mean they are good at their job. Yet, experience plus a good amount of credentials usually equates to a great property manager. The property management company as well as the property manager should be committed to ongoing professional education and credentials. For companies that means they should be an Accredited Association Management Company (AAMC®). Wise Property Solutions has made the ongoing commitment to earn and maintain its AAMC® accreditation. The AAMC® is the only national accreditation created by and for community associations. Look for an AAMC accreditation whenever you are researching a new property manager.
Customer service. Experience and expertise are great but if the property manager cannot communicate well with you, the customer, they are not worth your time. Your HOA needs a property manager that puts customer service first. The best way to gauge a property manager’s customer service ability is to pay attention to your interactions with them. Are they a good listener? Do they communicate clearly? Are your questions and comments responded to quickly and professionally? These are all questions to ask yourself when evaluating a property manager for your HOA.
If you have a community in Knoxville or the Tri-Cities of Tennessee, then your search for a qualified property manager is over. Just contact Wise Property Solutions. We are accredited and experienced in community association management. We are also the only certified and accredited condo association management and HOA management company serving East Tennessee.
When you work with Wise Property Solutions you will experience first-hand our commitment to professionalism and customer service. We offer a wide variety of community management services. These include facilities management, financial management, communications, community association management, association management, condo association management, and homeowner association management.